seba9's Privacy Policy
The security of your personal information is our top priority. This policy details how seba9 collects, stores, and protects your data.
Introduction & Scope
seba9 is a safe and reliable online gaming platform for players in Bangladesh. This Privacy Policy defines how we process the personal information of our users — that is, anyone who visits the seba9 platform, creates an account, or uses any of our services.
This policy applies to the seba9.bar website and all associated services. By using our platform, you automatically consent to the terms of this Privacy Policy. If you disagree with any part of this policy, please refrain from using our services and contact our support team.
Whenever we make significant changes to this policy, you will be notified through the platform. We use industry-standard SSL encryption to keep your data secure, and we are always committed to protecting your information.
What Information We Collect
seba9 only collects information that is necessary to provide our services. We never collect unnecessary data.
Identity Information
We collect the name, date of birth, email address, and contact details you provide when registering an account. This information is essential for verifying your identity.
Financial Information
We collect your payment method details (such as bKash, Nagad, Rocket, Upay, or bank account information) to process deposits and withdrawals. We do not store full card numbers or PINs.
Technical Information
Your device's IP address, browser type, operating system, login times, and session data are recorded automatically. This information is used to maintain platform security and prevent fraud.
Gaming Activity
Records are kept of which games you have played, bet amounts, win/loss history, and bonus usage history. This information helps ensure responsible gaming and improve your experience.
Purpose of Data Use
seba9 uses your collected information for the following legitimate purposes. We do not sell your information to any third party.
- To create, verify, and manage your account.
- To process all financial transactions, including deposits and withdrawals.
- To ensure user security and prevent fraudulent activity.
- To personalize your platform experience according to your preferences.
- To manage bonuses, promotions, and membership benefits.
- To enforce responsible gaming policies and provide support when needed.
- To identify technical issues on the platform and improve service quality.
- To meet legal obligations and comply with regulatory requirements.
- To send relevant messages and promotional information with your consent.
Data Sharing & Third Parties
seba9 shares your personal information with third parties only in the following limited circumstances. In each case, we ensure data protection consistent with this policy.
Payment Providers
Necessary information is shared with authorized payment providers to carry out financial transactions. This includes bKash, Nagad, Rocket, Upay, and our banking partners.
Technology Service Providers
We use trusted technology partners (servers, security analytics) to operate the platform. They may only access data for their designated tasks.
Legal Authorities
Information may be provided to relevant authorities to fulfill legal obligations, comply with court orders, or follow government directives.
What We Never Do
We never sell or transfer your personal information to advertisers, data brokers, or any other third party. Your information is never used for commercial purposes.
Data Protection & Security Measures
seba9 employs multiple industry-standard technical and organizational measures to ensure the security of your information.
SSL Encryption
All data transfers are secured with 256-bit SSL encryption, which protects your information from third parties.
Firewall Protection
Our server infrastructure is protected by advanced firewalls and intrusion detection systems that are monitored 24/7.
Identity Verification
A strict identity verification process is followed to protect your account and prevent unauthorized access.
Password Hashing
All passwords are stored using one-way cryptographic hashing. We can never read your password.
Access Controls
Only authorized staff may access your information for designated tasks. All access is logged.
Regular Audits
Our security measures are regularly evaluated and improved through internal and external audits.
Cookies & Tracking Technologies
The seba9 platform uses cookies and similar technologies that help improve your experience. Cookies are small text files stored in your browser.
We primarily use three types of cookies:
- Essential Cookies: To maintain login sessions and ensure core platform functionality.
- Functional Cookies: To remember your language preferences and settings.
- Analytics Cookies: To understand user behavior, which helps us improve our services.
You can manage cookies through your browser settings. However, disabling certain essential cookies may affect platform functionality.
Data Retention Period
seba9 retains your information only for as long as is necessary to provide services and fulfill legal obligations.
Active Accounts
Your information will be retained for as long as your account remains active and you continue to use seba9's services.
Financial Transaction Records
Financial transaction records are kept for a set period as required by law, even after an account is closed.
After Account Closure
After an account is closed, unnecessary personal information is deleted or anonymized within a reasonable period.
Fraud Prevention
In cases involving investigation of fraud or security breaches, relevant information may need to be retained for an extended period.
Your Rights
As a seba9 platform user, you have the following rights over your own information. Contact our support team to exercise these rights.
- Right to Access: You have the right to know what information we hold about you.
- Right to Rectification: You have the right to request correction of any inaccuracies in your stored information.
- Right to Erasure: In certain circumstances, you may request deletion of your personal information, provided it does not conflict with legal obligations.
- Right to Object to Processing: You may object to marketing messages or certain types of data processing.
- Right to Data Portability: Where applicable, you may request a copy of your information in a structured format.
- Right to Withdraw Consent: You may withdraw consent for any consent-based data processing at any time.
Protection of Minors
seba9 is intended only for individuals aged 21 and above. We do not knowingly collect any information from minors.
Age verification is mandatory during registration. If we discover that a minor has created an account using false information, that account will be closed immediately and all collected information will be deleted.
We ask parents and guardians to monitor minors' online activity. If you believe someone in your household is using this platform, please contact us immediately.
Changes to This Policy
seba9 reserves the right to revise this Privacy Policy as needed. We will notify you through the platform of any significant changes.
The date of each revision will be noted in the "Last Updated" section at the top of this page. Continued use of the platform after any changes will be considered acceptance of the revised policy.
We recommend that you review this policy from time to time so you are always aware of the latest information. If you have any questions, you may contact our support team.
Contact & Complaints
If you have any questions or concerns about this Privacy Policy, or wish to exercise your rights regarding your information, please contact us. Our support team is available 24/7 in both Bengali and English.
Contact Us
When submitting a privacy-related request, please contact us from the email address registered to your account.